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What does "check if contacts are in other campaigns" do?

Quick Reference - Check contacts are in other campaigns

Updated over 3 weeks ago

The “check if contacts are in other campaigns” setting works at the campaign level.

When enabled, it checks whether a contact that qualifies for the current campaign has already been delivered through another campaign.

If that contact has already been delivered elsewhere (depending on your re-identification and exclusion settings), the system can exclude them from being delivered again in the current campaign.

Important clarifications:

  • This does not merge campaigns.

  • It does not delete the contact from other campaigns.

  • It does not retroactively change past deliveries.

  • It only affects delivery going forward.

  • It works alongside your campaign-level re-identification rules.

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